Frequently Asked Questions
Everything you need to know about your SINGER home experience.
What are your standard shipping times for appliances and furniture?
Standard shipping typically takes 3-7 business days. For larger home appliances or furniture items, our specialized white-glove delivery team will contact you within 48 hours to schedule a specific delivery window.
Do SINGER products come with a manufacturer warranty?
Yes, all SINGER home products include a minimum 1-year limited warranty covering manufacturing defects. Extended protection plans are also available for purchase at checkout for major appliances.
What is your return policy for home decor and textiles?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that for hygiene reasons, mattresses and bedding cannot be returned once the seal is broken.
Do you offer professional installation services?
We provide professional installation for a wide range of home appliances, including washing machines, refrigerators, and built-in ovens. You can add this service to your cart during the checkout process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Klarna and Affirm to help you budget for your home improvements.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal. You can also monitor your order status by logging into your SINGER account.